Frequently Asked Questions
How long are your contracts?
Chocolate Umbrellas websites are paid once – and they are yours for a lifetime. We make it simple and budget-friendly.
Do I need designing or coding skills?
No. Our team of specialists will create your website, and provide full instructions on how to use it later by yourself.
Are there any transaction fees?
The cost of the transaction fee varies from 1% to 2.9% depending on the used payment gateway.
Learn more about transaction fees
for processing payments here.
How can I pay for your services?
Do you offer Enterprise solutions?
Yes. We offer custom website solutions for large companies, cooperations, and businesses. Contact our Enterprise Team here.
Have more questions?
Can I upgrade my online shop?
Yes, at any time, in your account manager. You can simply order additional features, extensions, or subpages.
How do you process orders?
You can follow your order status, upload files and chat with us – directly from your account page and e-mail messages.
How does Escrow protect my transaction?
Escrow is a neutral holding place where you deposit your money until the work is approved. You decide when the funds are released to us.
Which currencies do you support?
You can charge in USD, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, ILS, MXN, MYR, NOK, NZD, PHP, PLN, RUB, SEK, SGD, THB, ARS, BRL, COP, INR, IDR, or ZAR, cryptocurrencies.
Do I need a web host & domain name?
Yes. You should have hosting space and domain. Need some? Check a great offer for hosting and domain services. We will set up your digital assets for free. Find out more.
Do you offer an affiliate program?
Premium solutions for enterprises, businesses, and individuals.